Beauty & Skincare
Cosmetics and personal care
Growth for E-commerce
Your customers already exist. We make them find you, buy more, and come back.
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Data + AI
Human & AI First :)
Acquisition + RetentionRevenue EngineShopify + KlaviyoPaid Media + DataAcquisition + RetentionRevenue EngineShopify + KlaviyoPaid Media + Data
The opportunity
Your store sells.But not everythingit could.
The problem isn't your ads. It's what happens after.
You invest in ads and the ROAS doesn't add up.
You have Klaviyo installed and barely use it.
You have Customers who bought once and never came back.
Industries
Specialized in the industries that grow the most.
We're not generalists. We work where the revenue system performs best.
Wellness & Supplements
Health and wellbeing
Food & Beverage DTC
Food and beverages
Fitness & Activewear
Performance and training
Fashion & Apparel
Clothing and accessories
Home & Lifestyle
Decor and organization
Pet Care
Nutrition and animal care
Green Life
Eco-friendly, responsible products
Beauty & Skincare
Cosmetics and personal care
Wellness & Supplements
Health and wellbeing
Food & Beverage DTC
Food and beverages
Fitness & Activewear
Performance and training
Fashion & Apparel
Clothing and accessories
Home & Lifestyle
Decor and organization
Pet Care
Nutrition and animal care
Green Life
Eco-friendly, responsible products
Beauty & Skincare
Cosmetics and personal care
Wellness & Supplements
Health and wellbeing
Food & Beverage DTC
Food and beverages
Fitness & Activewear
Performance and training
Fashion & Apparel
Clothing and accessories
Home & Lifestyle
Decor and organization
Pet Care
Nutrition and animal care
Green Life
Eco-friendly, responsible products
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How we work
Simple from day 1.
4 clear steps. No endless onboarding. You start seeing results fast.
01
Diagnosis
We understand where you stand and spot opportunities.
02
Strategy
We define the clearest path to activate growth.
03
Implementation
We activate flows, campaigns, and concrete improvements.
04
Continuous growth
We measure, optimize, and add new channels to boost what works.
Services
What we do.
Four ways to organize your revenue ecosystem to sell more with data, automation and continuous execution.
Revenue Audit
We find the revenue your business already generates but isn't capturing yet.
Email & SMS with Klaviyo
We turn Klaviyo into your most profitable channel, without depending on ads.
Integrated Paid Media
Every dollar invested in ads working with your real data. Less spend, better return.
Full Revenue Engine
Shopify, Klaviyo and Paid Media in one system. To scale with data, not intuition.
About us
Three experts.
One focus: making your brand sell more.
We're not an anonymous agency with a rotating team. We're Mechi, Luli and Vero — and when we work with your brand, we bring our own judgment, real E-commerce experience and hands-on execution.
Strategy & Business
Mechi Poggi
Founder of tokio.agency. +20 years in digital marketing and E-commerce. Leads the strategic vision and business growth of BIG TOKIO.
Operations & Klaviyo
Luli Besagni
The one who makes everything work. Digital expertise focused on organization, processes and execution. Leads the team's operations and Klaviyo's technical implementation.
Business & US Market
Vero Garuti
Based in Pennsylvania. Direct access to the market and to brands that are already doing it right. +15 years of agency and client-side experience.
Ecosystem
We connect everything you already have.
Shopify, Klaviyo, your ads and your data working together — not separately. Acquisition + Retention in one team.
ShopifyMeta AdsGoogle AdsTikTok AdsPinterest Ads
Your revenue systemKlaviyoEmail & SMSAutomationsSegments & DataReturning customers
Data & Analytics
Numbers
Numbers that matter.
+20–40%
of total revenue via email
$36
return for every $1 invested
98%
average SMS open rate
30×
more revenue from flows vs manual campaigns
* Industry benchmarks validated by our experience working with E-commerce brands. Source: Klaviyo Benchmark Report 2024. Individual results may vary.
Know your Growth Score
How much revenue are you leaving on the table?
Answer 8 questions and get your Ecommerce Revenue Score in 2 minutes. You'll find out how optimized your Shopify, Klaviyo and Paid Media ecosystem is — and what the biggest opportunities to grow are.
2 minutes · free · report by email · instant result
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